Home › Safety Guide
Cluj Safety Guide

Cluj Safety Guide

Health, security, and travel safety information

Home › Safety Guide
Generally Safe
Cluj-Napoca, Romania's second-largest city and the unofficial capital of Transylvania, is generally considered a safe destination for travelers. The city has a vibrant student population, a growing tech industry, and a welcoming atmosphere for tourists. Violent crime against tourists is rare, and the city maintains a relatively low crime rate compared to other European capitals. That said, visitors should exercise normal precautions as they would in any European city. Petty theft, particularly pickpocketing in crowded areas and tourist hotspots, does occur. The city's infrastructure is generally good, though some areas may have uneven sidewalks or poorly lit streets at night. Healthcare facilities are adequate, with several modern private clinics catering to international standards. Overall, Cluj offers a safe and enjoyable experience for travelers who remain aware of their surroundings and take common-sense precautions. The locals are generally friendly and helpful, and English is widely spoken, especially among younger residents and in tourist-oriented businesses.

Cluj-Napoca is a safe, welcoming city where standard urban precautions will ensure a trouble-free visit.

Emergency Numbers

Save these numbers before your trip.

Police
112
Single emergency number for all services in Romania; operators typically speak English
Ambulance
112
Same unified emergency number; specify medical emergency when calling
Fire
112
Same unified emergency number for fire emergencies
Cluj County Police
+40 264 407 777
Non-emergency police contact for Cluj County
US Embassy (Bucharest)
+40 21 200 3300
For US citizens; Cluj has a consular agency at +40 264 593 815
UK Embassy (Bucharest)
+40 21 201 7200
For British citizens needing consular assistance

Healthcare

What to know about medical care in Cluj.

Healthcare System

Romania has a two-tier healthcare system with public and private facilities. Cluj has several hospitals and clinics, with private facilities generally offering higher standards and English-speaking staff. The public system is available but may have longer wait times and language barriers.

Hospitals

Main facilities include: Cluj County Emergency Hospital (public, comprehensive emergency services), MedLife and Regina Maria (private chains with multiple locations, English-speaking staff), and Pelican Hospital (private, modern facility). Private clinics are recommended for non-emergency care.

Pharmacies

Pharmacies (farmacii) are widely available throughout Cluj. Many are open late, and 24-hour pharmacies exist. Common medications are available over-the-counter or with prescription. Pharmacists often speak some English. Look for the green cross sign.

Insurance

Travel health insurance is strongly recommended but not legally required for EU citizens (bring EHIC card). Non-EU visitors should have comprehensive travel insurance as healthcare costs must be paid upfront at private facilities.

Healthcare Tips

  • Private clinics require upfront payment; keep all receipts for insurance claims
  • MedLife and Regina Maria have English-speaking staff and accept international insurance
  • Pharmacists can recommend over-the-counter treatments for minor ailments
  • Dental care in Cluj is high quality and significantly cheaper than Western Europe
  • Bring sufficient supplies of prescription medications, along with prescriptions in generic names

Common Risks

Be aware of these potential issues.

Petty Theft and Pickpocketing
Low to Medium Risk

Pickpocketing can occur in crowded areas, public transportation, and tourist attractions. Theft from unattended bags in cafes or restaurants occasionally happens.

Keep valuables in front pockets or secure bags, use anti-theft bags, avoid displaying expensive jewelry or electronics, stay alert in crowded spaces, don't leave bags unattended in public places
Traffic and Road Safety
Medium Risk

Drivers can be aggressive, and traffic rules aren't always followed. Pedestrian crossings may not be respected. Sidewalks can be uneven, and parked cars sometimes block walkways.

Always look both ways even at crosswalks, make eye contact with drivers, use pedestrian underpasses where available, wear visible clothing at night, be cautious of potholes and uneven pavement
Stray Dogs
Low Risk

While Cluj has fewer stray dogs than in the past due to management programs, some strays still exist. Most are not aggressive but may approach in packs.

Don't feed or approach stray dogs, avoid sudden movements if encountered, walk confidently without running, carry a small flashlight at night to spot dogs in poorly lit areas
Taxi Overcharging
Low Risk

Unlicensed taxis or drivers may overcharge tourists, though this is less common with ride-sharing apps.

Use Uber, Bolt, or licensed taxis (look for company markings and meters), agree on fare beforehand if no meter, avoid unmarked taxis at train/bus stations
Weather-Related Hazards
Low Risk

Winter can bring snow, ice, and cold temperatures. Summer occasionally has severe thunderstorms.

Wear appropriate footwear for icy conditions in winter, dress in layers, check weather forecasts, be prepared for sudden temperature changes
Nightlife Safety
Low Risk

Cluj has a vibrant nightlife scene that is generally safe, but excessive drinking and isolated areas late at night pose standard urban risks.

Stay in groups, watch your drinks, use official taxis or ride-sharing apps, avoid walking alone in poorly lit areas late at night, keep phone charged

Scams to Avoid

Watch out for these common tourist scams.

Currency Exchange Scam

Some exchange offices offer poor rates or use confusing calculations to shortchange tourists. Street money changers are illegal and will scam you.

Use ATMs at banks for best rates, avoid exchange offices with 'no commission' signs (rates are usually terrible), never exchange money on the street, check rates before agreeing, count money carefully before leaving
Restaurant Bill Padding

Some tourist-oriented restaurants may add items you didn't order or charge inflated prices for unlisted items like bread or water.

Always check the menu for prices before ordering, verify the bill item by item, ask if bread/water is complimentary or charged, keep your own tally, check if service charge is already included before tipping
Fake Police Officers

Rare but possible: individuals posing as police asking to check your wallet or passport for 'counterfeit money' or 'drug checks.'

Real police rarely stop tourists randomly; ask to see official ID, never hand over your wallet, suggest going to the nearest police station, call 112 if suspicious, real police won't ask to check your money
Overpriced Souvenirs

Tourist shops may charge significantly inflated prices for items that are cheaper elsewhere.

Compare prices at multiple shops, visit local markets like Central Market Hall, shop where locals shop, politely negotiate at markets, avoid shops directly on main tourist squares
Distraction Theft

One person distracts you (asking for directions, spilling something, showing you something) while an accomplice steals your belongings.

Be aware of your belongings during any unexpected interaction, keep bags in front of you, politely decline aggressive interactions, stay alert in crowded areas
Accommodation Bait-and-Switch

Online listings show nice photos but the actual room is inferior, or additional fees are added upon arrival.

Book through reputable platforms, read recent reviews carefully, confirm total price including all fees before booking, take screenshots of listing details, report discrepancies to the platform

Safety Tips

Practical advice to stay safe.

Personal Security

  • Keep copies of important documents separate from originals
  • Use hotel safes for passports and excess cash
  • Be aware of your surroundings, especially in crowded areas
  • Keep emergency contacts saved in your phone
  • Share your itinerary with someone back home
  • Trust your instincts; if something feels wrong, remove yourself from the situation

Money and Valuables

  • Carry only what you need for the day
  • Use ATMs inside banks during business hours when possible
  • Keep cards and cash in different locations
  • Notify your bank of travel plans to avoid card blocks
  • Use contactless payment or small bills for minor purchases
  • Photograph your credit cards (both sides) in case of loss

Transportation

  • Use Uber, Bolt, or official taxis with company markings
  • Validate tickets on public transport to avoid fines
  • Be extra vigilant on crowded buses and trams
  • Avoid unlicensed taxis at transport hubs
  • Download offline maps in case of connectivity issues
  • Keep your phone charged for navigation and emergencies

Accommodation

  • Lock doors and windows, even when inside
  • Use door chain or additional lock if available
  • Don't open door to unexpected visitors; verify through reception
  • Know emergency exits at your accommodation
  • Keep valuables out of sight from windows
  • Choose accommodations in well-reviewed, central areas

Food and Drink

  • Tap water is generally safe to drink in Cluj
  • Eat at busy restaurants where locals eat
  • Be cautious with street food hygiene in summer heat
  • Watch your drink being prepared in bars
  • Don't accept drinks from strangers
  • Pace yourself with Romanian țuică (strong plum brandy)

Communication

  • Learn basic Romanian phrases; locals appreciate the effort
  • Save offline translation apps for emergencies
  • Keep your accommodation address written in Romanian
  • Most young people speak English; don't hesitate to ask for help
  • Tourist information centers can assist with directions and recommendations
  • Emergency number 112 operators speak English

Information for Specific Travelers

Safety considerations for different traveler groups.

Women Travelers

Cluj is generally safe for women travelers, including solo female travelers. The city has a large student population and cosmopolitan atmosphere. Harassment is uncommon but can occur, particularly late at night in bar areas. Women should feel comfortable exploring the city independently while taking standard precautions.

  • Walking alone during the day in central areas is perfectly safe
  • Use ride-sharing apps or official taxis late at night rather than walking alone
  • Dress as you would in any European city; Cluj is modern and cosmopolitan
  • Be assertive if someone makes you uncomfortable; locals will often help
  • Avoid isolated parks and poorly lit streets after dark
  • Stay in well-reviewed accommodations in central neighborhoods
  • Join group tours or activities to meet other travelers
  • Keep phone charged and share location with friends/family when out late
  • Trust your instincts; if a situation feels uncomfortable, leave
  • Catcalling is rare but can happen; ignore and keep walking confidently
  • Women-only hostel dorms are available if preferred
  • Local women are friendly and approachable if you need assistance

LGBTQ+ Travelers

Homosexuality is legal in Romania (since 1996), and discrimination based on sexual orientation is prohibited by law. However, same-sex marriage and civil unions are not recognized. Romania is generally more conservative than Western Europe on LGBTQ+ issues.

  • Cluj hosts an annual Pride parade (Cluj Pride) usually in June
  • Public displays of affection may attract stares or negative reactions; use discretion
  • LGBTQ+-friendly venues exist, particularly in the city center; research before visiting
  • Younger generations and urban residents are generally more accepting
  • Exercise more caution in conservative or rural areas outside Cluj
  • MozaiQ LGBT organization in Cluj provides resources and support
  • Some hotels and hostels explicitly market themselves as LGBTQ+-friendly
  • Online LGBTQ+ communities can provide current recommendations for safe venues
  • Be aware that older generations may hold more conservative views
  • The situation is improving but remains less open than in Western European cities
  • Trans travelers should carry documentation; legal gender recognition is possible but complex
  • Consider joining LGBTQ+ travel groups or forums for current local insights

Travel Insurance

Travel insurance is highly recommended for Cluj. While the city is safe, medical emergencies can be expensive at private facilities, and evacuation insurance provides peace of mind. Trip cancellation, lost baggage, and theft coverage are valuable given the costs of international travel.

Emergency medical treatment and hospitalization (minimum €50,000) Medical evacuation and repatriation Trip cancellation and interruption Lost, stolen, or damaged baggage and personal items Personal liability coverage 24/7 emergency assistance hotline Coverage for adventure activities if planning hiking or skiing nearby Dental emergency coverage COVID-19 related coverage for quarantine and treatment
Get a Quote from World Nomads

Travel insurance for adventurous travelers • Coverage in 200+ countries

Read our complete Cluj Travel Insurance Guide →

Continue Planning Your Trip

Stay Connected

Internet and phone options for Cluj

Budget Guide

Trip costs and money tips for Cluj

Plan Your Perfect Trip

Get insider tips and travel guides delivered to your inbox

We respect your privacy. Unsubscribe anytime.